TWU556 Connect — Support
About the App
TWU556 Connect is the official app for TWU Local 556 members. It provides access to contract information, union news, duty day calculations, and member support tools for Southwest Airlines flight attendants.
Login Issues
TWU556 Connect requires a valid TWU Local 556 username and password. If you're having trouble logging in:
- Verify your credentials on the TWU Local 556 website first.
- Make sure you have a stable internet connection.
- Try force-closing the app and reopening it.
- If the issue persists, contact TWU Local 556 to verify your account status.
Push Notifications
To receive push notifications, make sure notifications are enabled for TWU556 Connect in your device's settings. Location-based notifications require location permissions to be granted.
Offline Access
News articles and contract information are available offline after they've been loaded at least once while connected to the internet.
App Not Loading or Crashing
- Make sure you're running the latest version of the app from the App Store or Google Play.
- Restart your device.
- If problems continue, uninstall and reinstall the app.
Contact Support
For technical issues with the app, reach out to SkyLife Labs:
For account or membership questions, please contact TWU Local 556 directly.